Frequently Asked Questions — Second Strike Golf

Shipping

Free UK delivery on orders over £40. Standard delivery is £3.95 for balls, £4.95 for clubs and bags. Orders are dispatched within 1-2 working days.

Returns

30-day guarantee on all items. If the condition doesn't match the published grade, email us a photo and we'll send a replacement the same day. Full refund available if you prefer.

Grading

We use a published 5-10 scale for clubs and Grade A/B for balls. Grade A plays like new. Grade B is an honest practice ball. Full details on our grading standard page.

Trade-Ins

We buy used clubs, bags, and bulk ball lots. Use our instant price calculator for a quote. We pay within 48 hours of receiving and grading your items, and provide free prepaid shipping labels.

Store Credit

Trade-in payments can be taken as store credit at a 25% bonus (e.g. £100 cash value becomes £125 store credit). Credit never expires.

Payment

We accept all major credit and debit cards via Shopify Payments. Apple Pay and Google Pay also available at checkout.